Building the future of hospitality around people

We believe the future is not hospitality without people. It is hospitality where people and AI work better together — with routine communication handled reliably and hotel teams focused on judgement, empathy and personal service.

Origin Story

Built from a real hotel problem

BE-A began with the operational reality of Hotel PECR. After years working in hospitality, founder Filip Linek saw how repetitive questions, nights, language barriers and staffing pressure pulled teams away from guests.

He first looked for an AI receptionist he could buy for his own hotel. When the complete solution did not exist, FLÆ Robotics started building it.

Mission

Make hospitality more human by automating the work that does not need to be.

FLÆ Robotics builds AI staff for hospitality: technology that can communicate with guests, work with hotel knowledge and systems, and gradually move from digital channels to voice, visual interfaces and physical presence.

Our Principles

Hospitality stays human

BE-A handles repeatable work so people can focus on situations where human attention matters most.

Built for operations

The product starts with real front-desk workflows, hotel knowledge, integrations and measurable impact.

One employee, multiple forms

Guests interact naturally instead of learning a new interface every time.

Who is behind BE-A

The product is developed by FLÆ Robotics, a hospitality technology company building AI staff for hotel operations with a team across product, engineering and implementation.

The product is developed by FLÆ Robotics, a hospitality technology company building AI staff for hotel operations with a team across product, engineering and implementation.

Leadership

Filip Linek

Founder & CEO

Filip is a hotel operator, entrepreneur and co-owner of Hotel PECR. His experience with the day-to-day realities of hotel operations led to the creation of BE-A: an AI receptionist designed to support excellent people rather than remove hospitality from the guest experience.

Product & Technology

Roman Karnet

Product Manager

Roman has worked in IT since 2003 across technical support, software development, project management, and hotel technology. He founded the IT startup Beenode and spent six years developing hotel software at Previo.

Roman Karnet

Product Manager

Roman Karnet

Product Manager

Jan Kučera

Hospitality Integrations Lead

Jan is a hospitality integration expert who designs scalable connections between PMS, CRS, and POS systems. His background spans process automation and technology-driven companies including Deloitte and Rohlik.cz.

Jan Kučera

Hospitality Integrations Lead

Jan Kučera

Hospitality Integrations Lead

Stanislav Ulrych

Cloud & Cloud-Native Lead

Stanislav is a cloud technology expert and technical leader with more than 15 years of experience in application architecture, security, and automation. He designs modern cloud applications and strengthens security standards.

Stanislav Ulrych

Cloud & Cloud-Native Lead

Stanislav Ulrych

Cloud & Cloud-Native Lead

Sebastian Dix

Principal Software Engineer

Sebastian is a bilingual Czech-American software engineer focused on backend systems, Python integrations, cloud operations, performance, reliability, and simplifying complex workflows.

Sebastian Dix

Principal Software Engineer

Sebastian Dix

Principal Software Engineer

Customer Delivery

Martina Dürťová

Implementation & Support Specialist

Martina has more than 14 years of experience leading international teams, supporting technology adoption, and guiding complex hospitality system integrations. At FLAE Robotics, she scales BE-A implementations.

Martina Dürťová

Implementation & Support Specialist

Martina Dürťová

Implementation & Support Specialist

Barbora Maffia Knapová

Implementation Specialist

Barbora specializes in hospitality technology implementations and implementation project management. She coordinates BE-A rollouts and supports customers throughout technology deployment and go-live.

Barbora Maffia Knapová

Implementation Specialist

Barbora Maffia Knapová

Implementation Specialist

How to create a beautiful website?

How to create a beautiful website?

Commercial & Growth

David Mirzazada

Head of Marketing & Growth

David leads marketing and growth at FLÆ Robotics. He shapes BE-A's positioning, demand generation and go-to-market activity across hospitality markets, connecting the product story with the people and hotels it is built for.

David Mirzazada

Head of Marketing & Growth

David Mirzazada

Head of Marketing & Growth

Kris Roemer

Commercial Director, DACH

Kris leads commercial development for the DACH region at FLÆ Robotics. With more than 30 years in hospitality and extensive experience in hotel technology, he works with hotel groups to turn operational challenges into practical, scalable solutions.

Kris Roemer

Commercial Director, DACH

Kris Roemer

Commercial Director, DACH

Donna Miles

Business Development Manager — UK

Donna began in hotel management before moving into sales at Booking.com and online marketplaces. She later led global go-to-market strategy for business intelligence tools at Lighthouse Intelligence.

Donna Miles

Business Development Manager — UK

Donna Miles

Business Development Manager — UK

Alexander Zawadzki

Business Development Manager DACH

Alexander leads business development for Germany and Austria, drawing on more than eight years in PMS technology, hotel booking platform sales, and the DACH and Benelux markets.

Alexander Zawadzki

Business Development Manager DACH

Alexander Zawadzki

Business Development Manager DACH

Zdeněk Pokoj

Business Development Manager

Zdeněk is an experienced business leader with more than 20 years in business and people management. He has built several sales teams and is responsible for customer communication and business development at FLAE Robotics.

Zdeněk Pokoj

Business Development Manager

Zdeněk Pokoj

Business Development Manager

From guest enquiry to the next approved action.

Integrations help BE-A move beyond answers by connecting guest communication with the hotel context and workflows behind it.

See how BE-A can support your hotel.