Built for hotels.
Proven in hotels.
Built for hotels.
Proven in hotels.
BE-A is already becoming part of the team at hotels of different sizes, from independent properties to multi-property groups.
BE-A is already becoming part of the team at hotels of different sizes, from independent properties to multi-property groups.
How hotel teams turn faster replies into better service.
Every property works differently. But unanswered messages, repetitive enquiries, language barriers and busy reception teams are nearly universal.
Faster answers. One consistent voice. No language barrier.
Prague and beyond, Czech Republic
•
500+ rooms and apartments
•
City hotels and residences
500+
rooms and apartments
50% faster
guest response times
One place
for conversation history
Faster answers. One consistent voice. No language barrier.
H&Hotels Group
BE-A helps a group managing more than 500 rooms prepare guest responses, maintain conversation context and communicate naturally across languages — with particularly strong impact during night shifts.
Less time in the inbox. More time for guests.
Rychnov nad Kněžnou, Czech Republic
•
100 beds (65 in the hotel + 35 in the villa)
•
4-star wellness hotel
15 → 2 min
for a standard email
Less routine
for the reception team
More consistency
across guest communication
Less time in the inbox. More time for guests.
Hotel Studánka
At Hotel Studánka, the reception team also acts as the reservations department. BE-A helps remove repetitive communication from their workload and prepares accurate answers using the hotel’s own knowledge.
85% of guest enquiries handled automatically
Pec pod Sněžkou, Czech Republic
•
210 beds
•
4-star mountain hotel
85%
of guest enquiries handled automatically
24/7
guest communication
100+
languages supported
85% of guest enquiries handled automatically
Hotel PECR
Hotel PECR uses BE-A to handle guest communication around the clock, reducing pressure on reception during peak periods and outside business hours.
The difference shows up in the everyday.
Not in another dashboard. In shorter response times. Fewer repetitive tasks. More conversations handled outside office hours. And more time for the moments where a human makes the real difference.
Not in another dashboard. In shorter response times. Fewer repetitive tasks. More conversations handled outside office hours. And more time for the moments where a human makes the real difference.
85%
of enquiries handled automatically
15 → 2 min
to process a standard email
100+
languages
24/7
availability
85%
of enquiries handled automatically
100+
languages
15 → 2 min
to process a standard email
24/7
availability
Jan Houžvička
General Manager, Hotel PECR
“Our reception team adopts it quickly, and the biggest impact is outside business hours and during peak times.”
Ondřej Šimeček
General Manager, H&Hotels Group
"We are adopting so BE-A quickly! Message generation speeds up our work and makes our communication look more unified."
What could BE-A take off your reception’s plate?
Show us how your team works today, and we’ll show you where BE-A can make the biggest difference.
See how BE-A can support your hotel.